F.A.Q.Frequently Asked Questions

What does Monster Teamwear & Corporate Promotions do?

Monster Teamwear & Corporate Promotions specializes in branded apparel, promotional products, and print materials for schools, sports organizations, businesses, and events. We help manage everything from product selection and artwork to production and delivery.

Who do you typically work with?

We work with schools, sports teams, clubs, businesses, trades, and community organizations. Whether it’s a one-time project or an ongoing program, we tailor our approach to fit each customer’s needs.

What types of products do you offer?

We offer a full range of branded apparel, merchandise, and print materials, including:

  • T-shirts, hoodies, polos, uniforms, and outerwear
  • Performance, gym, and team wear
  • Staff and corporate apparel
  • Promotional products such as drinkware, bags, headwear, pens, and giveaways
  • Print materials and event-related items

If it can be branded, we can typically source it. We work with a wide network of suppliers and brands to find the right product for your needs, budget, and timeline.

Is there a minimum order quantity?

Minimums vary depending on the product and decoration method. Some items have low minimums, while others require larger quantities. We’re happy to review options and recommend solutions that fit your needs.

Can you help us choose the right product?

Yes. We regularly help customers select the right apparel or promotional items based on use, budget, branding, and timeline. If you’re unsure where to start, we can provide recommendations and samples when available.

How does the ordering process work?

Our typical process is:

  • Review your needs and provide product options along with a quote
  • Once you’ve confirmed you’d like to proceed, we prepare artwork and a digital proof for approval
  • After the proof is approved and payment is received, production begins
  • Finished products are delivered or made available for pickup

We guide you through each step to keep the process clear, efficient, and organized.

How long does production take?

Production timelines vary by product and time of year. In general, production begins once artwork is approved and the order is finalized, with typical turnaround times ranging from 2–3 weeks. Timelines are always confirmed upfront.

Do you offer online stores?

Yes. We offer two types of online stores:

Limited-time stores: Orders are collected during a set ordering window. Once the store closes, production begins and orders are delivered together. This option works well for schools, teams, and group programs.

Year-round stores: Products are stocked and available year-round for ongoing ordering. This is ideal for organizations with regular restocks or ongoing apparel needs.

We’ll help recommend the best option based on your goals.

When does production start for online store orders?

For limited-time online stores, production begins once the store closes and all orders are collected. This ensures accurate quantities and consistent production timelines for all orders.

Do we need to provide our own logo?

If you already have a logo, we’ll use that. If your logo needs minor adjustments or formatting, we can often assist to ensure its production ready.

Will we see a proof before production?

Yes. A digital proof is provided for approval before production begins. This allows you to review placement, sizing, and artwork details. Production only starts once the proof is approved.

What if there’s an issue with our order?

If there’s an issue with your order, please contact us as soon as possible. We’ll review the situation and work with you to find a solution.

Do you offer rush orders?

Rush orders may be possible depending on the product, quantity, and time of year. If you have a tight deadline, let us know as early as possible and we’ll review available options and timelines.

Do you offer samples before ordering?

Samples may be available depending on the product and supplier. Availability, timelines, and costs can vary, and we’re happy to review sample options during the quoting process.